At VYA Practice Management, your privacy and trust are essential to us. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you visit our website or engage with our services.

1. Information We Collect

We collect information to provide our services effectively, communicate with you, and improve our website.

A. Information You Provide Voluntarily

This includes information you submit through contact forms, consultation requests, sign-ups, or other interactions on our website, such as:

• Name and job title

• Practice/company name

• Email address

• Phone number

• Fax number

• Mailing address

• Details regarding your practice management needs

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B. Information Automatically Collected

When you visit our website, certain technical details may be collected automatically, including:

• IP address

• Browser type and operating system

• Pages visited and time spent on the site

• Referring URLs

2. How We Use Your Information

We use collected information to:

• Provide services you request, including consulting and practice management support

• Communicate with you about inquiries, appointments, or administrative needs

• Improve our website performance and user experience

• Send marketing or informational messages, but only with your consent

3. Opt-In and Text Messaging

If you provide consent for mobile messaging or text communication:

No mobile opt-in or text message consent will be shared with third parties or affiliates.

We only use opt-in information to communicate directly with you for purposes you have agreed to.

4. Information Sharing

We are committed to maintaining your privacy.
We do not sell, rent, or share your personal information—including text message consent—with third parties or affiliates.

Your information may be shared only when:

• Required by law

• Necessary to protect the safety, rights, or property of VYA Practice Management or the public

5. HIPAA & Protected Health Information (PHI)

• This Privacy Policy applies to general information collected through our public website.

• Please avoid submitting patient PHI through website forms.

• If PHI must be shared in the course of our services, a Business Associate Agreement (BAA) will govern how PHI is accessed, stored, and protected, in compliance with HIPAA.

6. Cookies and Tracking Technologies

Our website may use cookies to analyze traffic and enhance your browsing experience.
You may choose to accept or decline cookies through your browser settings. Declining cookies may limit certain website features.

7. Data Security

We use commercially acceptable measures to safeguard your personal information. While no online transmission is entirely secure, we work to protect your data from unauthorized access, alteration, or disclosure.

8. Your Rights

You may:

• Opt out of marketing communications at any time

• Request access to the personal information we store

• Request corrections to inaccurate information

9. Accessibility of this Privacy Policy

We make this Privacy Policy easily accessible and recommend linking it from:

• Website footer (every page)

• All web forms

• Any page that requests user information

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

VYA Practice Management
📧 Email: info@vyapractice.com
📞 Phone: (773) 572-5014
📠 Fax: (773) 572-1603
📍 Location: 12238 S Harlem Ave, Unit 212, Palos Heights, IL 60463